Last updated on 30th April 2022
1. What information do we collect about you, and how do we use this information
1.1 Account and profile information You have to create an account to use this site. You must provide us with some personal data so that we can provide our services to you. This includes a display name (for example, “John Doe”), nickname (for example, @john- doe), a username (for example, johnxdoe), a password, and an email address. Your display name and nickname are always public, but you can use your real name or a pseudonym. After registration, your account display name, nickname, and username are the same. We recommend changing your display name and nickname to keep the username private and secure. You can change those in your account editing page.
Once you have registered and created an account, you also have the option of adding the following:
- Member Title
- Biography (About Me)
- Location (Country)
- and other details as enabled by the forum administrator
Additionally, whilst using the site, the following information may be collected as part of the WordPress and Forum software used:
- Internet Protocol (IP) address
- Geographical location
- Browser type and version
- Operating system
- Referral source
- Length of visit, page views, website navigation and any other related browsing activity
Information on this site can only be seen by the registered users of this forum. This includes your public profile and forum postings, and comments. You are responsible for the topics, comments, posts and other information you provide through our services, and you should think carefully about what you make public, especially if it is sensitive information.
1.2 Contact information We use your contact information, such as your email address, to authenticate your account and keep it – and our services – secure and help prevent/mitigate spam, fraud, and abuse. We also use contact information to personalise our services, enable certain account features, for example, login verification, resetting the password, to send you information about our community and notify you of new replies to your subscribed forums and topics. You can also unsubscribe from any email notifications. If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.
1.3 Private messages and non-public communications We provide certain features that let you communicate more privately or control who sees your content. For example, the forum admin may enable the “Set Topic Private” checkbox, which allows you to create a private topic or click on the “Private” button of your topic first post or use the Private Messages to have non-public conversations. We will still store and process your communications and information in these cases. This includes message
content, images, and information about whom you have communicated with and when to better understand the use of our community, protect the community’s safety, and review the reported messages. We share the content of your Private Messages with the people you’ve sent them to; we do not use them to serve you ads. When you use features like Private Messages to communicate, remember that recipients have their copy of your communications – even if you delete your copy of those messages from your account, they may duplicate, store, or re-share.
1.4.5 Google Analytics We do not use Google Analytics.
1.5 Log data We receive information when you view content on or otherwise interact with our community, which we refer to as “Log Data”. For example, when you visit our forum, sign into our community, interact with our email notifications, we may receive information about you. This Log Data includes information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We use Log Data to operate our services and ensure their secure, reliable, and robust performance. We DO NOT use information you provide to us and data we receive, including Log Data and data from third parties, to make inferences like what topics you may be interested in and what languages you speak. We do not use your data to serve you advertisments.
2. Information we share and disclose
2.1 How we share information we collect You should be aware that any
information you provide on our community – including profile information associated
with the account you use to post the information – may be read, collected, and used by
any registered member of this forum. Your posts and certain profile
information may remain even after you terminate your account. We urge you to
consider the sensitivity of any information you input into these services. To request
removal of your information from this forum, please contact us. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to and why.
2.2 Sharing with third parties
2.2.1 Service providers We share information with third parties that help us operate, provide, improve, integrate, customize, support and market our services. We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information. Our administrators may choose to add new functionality or change the behaviour of the community by installing third party apps within the community. Doing so may give third- party apps access to your account and information about you like your name and email address, and any content you choose to use in connection with those apps. Third-party app policies and
Below are the third party services we use on our community:
- Kinsta (www.kinsta.com) – This site’s managed WordPress hosting provider: https://kinsta.com/legal/
- reCAPTCHA (by Google) – Protects internet users from spam and abuse wherever they go: https://policies.google.com/privacy
2.4 Non-Personal information We share or disclose non-personal data, such as aggregated information like the community statistics (online users, visitors, current viewers of a topic, etc…), the number of people who clicked on a particular link (number of topic views) or voted on a poll in a topic (even if only one did).
3. How to access and control your information
3.1 Accessing or rectifying your personal data You have the right to request a copy of your information, to object to our use of your information. If you have registered an account on our community, we provide you with tools and account settings to access, correct, delete, or modify the personal data you provided to us and associated with your account. You can request for downloading your account information, including your created content (posts). You can also request correction, deletion, or modification of your personal data. Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. Where you have asked us to share data with third parties, for example, by installing third-party apps, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted.
3.2 Deletion of your personal data You can request for your account deletion. This will include personal data, profile data, created content, logs, etc… Cookies should be deleted from your side. Almost all browsers have an option to delete cookies. Keep in mind that search engines and other third parties may still retain copies of your public information, like your profile information, even after we/you have deleted the information from our community.
3.3 Restricted processing
3.3.1 Request that we stop using your information In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we do not have the appropriate rights to do so. For example, if you believe a community account was created for you without your permission or you are no longer an active user, you can request that we delete your
account (contact us). Where you had given us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honoured or the dispute is resolved, provided your administrator does not object (where applicable). If you object to information about you being shared with a third- party app, please disable the app or contact your administrator to do so.
3.3.2 Opt out of communications You may opt out of receiving email notifications related to your subscribed forums and posts or promotional communications from us by using the unsubscribe link within each email, updating your subscription settings in My Profile, Subscription page, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database.
3.4 Data portability Data portability is the ability to obtain some of your information in a format you can keep in your devices or share with other communities. Depending on the context, this applies to some of your information, but not to all of your information. Should you request it, we will provide you with an electronic file of your basic account information and the information you create on the spaces under your sole control, like your topics (only with your posts), your replies in other topics, private messages and conversations (only with your messages), etc.
4. How we store and secure information we collect We use data hosting service providers to host the information we collect, and we use technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.